China establishes protections for gig workers, impacting 200 million platform employees, with an emphasis on algorithm transparency and a deadline set for 2027.
**TL;DR** The CPC Central Committee and State Council of China have introduced comprehensive labor regulations for the nation’s over 200 million gig workers, marking the first formal protections enacted by the party's highest authority for platform workers. The regulations establish a minimum wage, maximum working hours enforced by the app itself, require transparency of algorithms that influence pay and task assignments through collective bargaining with unions, and set a deadline for compliance by 2027. This move is part of an economic shift in Beijing towards consumption-driven growth that necessitates gig workers earning between $563-845 a month to become consumers, while platform companies like Meituan, Didi, and Alibaba have the financial capacity to accommodate these costs.
On Sunday, China’s top governing bodies, the Chinese Communist Party Central Committee and the State Council, unveiled comprehensive labor rules aimed at gig workers, marking a historic first in formal protections for the more than 200 million individuals involved in food delivery, ride-hailing, and livestreaming services via online platforms. These rules stipulate that companies must pay at least the local minimum wage, limit maximum working hours after which the app must cease sending orders, ensure algorithm transparency regarding pay or task assignments, and set a 2027 deadline for aligning labor practices within the platform economy. Previous regulatory measures were issued by individual ministries and merely served as guidelines, whereas this mandate comes from the highest levels of government and includes all major players in the sector, such as Meituan, Didi Chuxing, Alibaba's Ele.me, JD.com, SF Express, and ten other significant platform operators that were previously called upon for "employment administrative guidance" by the Ministry of Human Resources and Social Security.
The new regulations introduce several concrete protections that did not previously exist in a binding format. Platforms must guarantee that gig workers earn at least the local minimum wage, with reasonable additional pay for work done during public holidays. Companies are required to negotiate with labor unions or worker representatives to establish maximum consecutive order-taking times and maximum daily working hours. Once those limits are reached, the system must cease dispatching new orders and send push notifications via the app to remind workers to take a break. Firms are also mandated to sign employment contracts with workers when an employment relationship is established, while those who don’t meet this threshold must enter into written agreements detailing the terms. Platform companies must consider worker input when creating or revising labor rules, which must be publicly available for at least seven days prior to implementation.
The algorithm-related stipulations represent a significant shift from prior labor regulations in China and differ notably from what the European Union or United States have established for gig workers. Platforms are required to regularly develop and update the algorithms that govern onboarding, task assignments, compensation structures, working hours, and incentive or penalty systems. They must take into account the views of labor unions or worker representatives when shaping these algorithms and must agree to negotiate if such requests are made. This is more than merely a transparency requirement, as it mandates that the algorithms themselves be subject to collective bargaining, allowing worker representatives to negotiate how delivery workers earn their incomes. While many jobs in the gig economy are being redefined at the task level through AI rather than disappearing entirely, the algorithm functions as manager, dispatcher, and payroll department in this sector.
The challenges addressed by these regulations have been well documented over the years. A September 2020 investigation by Renwu magazine titled “Delivery Workers, Trapped in the System” highlighted how Meituan and Ele.me’s algorithms increasingly compressed delivery times, compelling riders to engage in unsafe behaviors such as ignoring traffic signals and rushing up stairs. Payment per order was based on an opaque system that calculated average daily orders, punctuality, customer ratings, and complaints, leaving riders unaware of the factors that influenced their income. For instance, between mid-2017 and early 2018, Shanghai saw a delivery rider injured or killed every 2.5 days. In Chengdu, during the first seven months of 2018, there were approximately 10,000 traffic violations by delivery riders, leading to 196 accidents and 155 deaths or injuries, averaging to one incident per day. In September 2024, another rider in Hangzhou collapsed and died after working 18-hour shifts. A 2023 survey indicated that nearly half of food delivery workers earned between 4,000 and 5,999 yuan per month (approximately $563 to $845), with only 7% making over 8,000 yuan.
In response to the Renwu investigation, Ele.me introduced a button that allowed customers to “wait five extra minutes,” which was largely criticized as passing the responsibility onto consumers. While workplace surveillance exists under different names globally, such instances are particularly pronounced in Chinese platforms. For example, Meta has implemented tracking software to monitor American employees. However, the extent of algorithmic control in China's gig economy is greater, with Meituan alone employing 4.72 million active riders by 2020 and
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China establishes protections for gig workers, impacting 200 million platform employees, with an emphasis on algorithm transparency and a deadline set for 2027.
China's top governing authorities have required minimum wage, maximum working hours, and transparency in algorithms for over 200 million gig workers. Applications are prohibited from dispatching orders once drivers reach their time limits. Compliance is expected by 2027.
