Meta assures that recovering your hacked Instagram account will soon become simpler.

      A new consolidated support hub and AI-driven tools are intended to address Instagram's persistent account recovery issues.

      What’s happening? Meta, the parent organization of Instagram and Facebook, has introduced a new consolidated support hub within its Android and iOS applications.

      Within this hub, users can report problems, recover their accounts, and receive assistance with security settings (through Meta).

      Additionally, the hub will offer an AI-powered search feature or assistant to address users' inquiries.

      The global launch of the consolidated support hub is part of a wider redesign aimed at enhancing account support.

      Why does this matter? In its announcement, Meta stated that AI- and behavior-driven security tools have contributed to a reduction in new account hacks by over 30%.

      For years, users have faced challenges with Meta's customer support, particularly following hacks or account lockouts.

      They have voiced frustrations about the platform’s support being slow and convoluted.

      However, the new hub centralizes resources, minimizing obstacles and simplifying the recovery process.

      Meta’s assertion that there are fewer new account hacks and a higher recovery rate for hacked accounts indicates that the new security measures are effective.

      Why is this relevant to you? If you have ever lost access to your Instagram or Facebook account or have been concerned about being hacked, the new support hub could expedite your account recovery. For creators, small businesses, or anyone utilizing Instagram or Facebook for professional purposes, a reduced risk of downtime translates to a smoother experience for their audience. For ordinary users, enhanced security and simplified recovery will alleviate stress, particularly given the previously unresponsive nature of customer support.

      What’s next? The new security hub is currently in testing on Facebook. It will eventually be available on other platforms, such as Instagram and possibly WhatsApp. As more users begin using the support hub, Meta will collect feedback for improvement. This initiative may encourage other social media platforms to enhance their support systems.

      For over five years, Shikhar has effectively streamlined updates in the consumer tech sector and shared them.

      X aims to keep you engaged with a new method for clicking links

      You can check out whenever you like, but leaving is not an option.

      What’s happening: You may have noticed that when clicking a link on X (formerly Twitter), the webpage overtakes your screen, making you forget the post you were viewing. This can be quite frustrating. However, they are testing a new design for iOS that resolves this issue. Instead of the post disappearing, it will shrink and remain at the bottom of your screen.

      Meta is discontinuing Messenger on desktop; here's what you need to know

      Windows support ends on December 14, while Mac has a 60-day period. Activate secure storage to preserve your chats.

      What’s happened? Meta is ending its Messenger desktop applications for both Windows and macOS. Both apps are no longer available on the Microsoft Store and Mac App Store, with users receiving in-app notifications and a clear timeline. The service will continue to function on the web.

      On Windows, the desktop app will cease operation on December 14, 2025, and a notification will appear for those who have it installed.

      Need to update your passkey on X? Make sure to do it by November 10 or you will lose access

      Hardware keys and passkeys must be re-enrolled; authenticator apps will not be impacted, according to X.

      What’s happening? X has alerted users that it is transitioning logins to x.com and intends to phase out the twitter.com domain. Anyone using a hardware security key or passkey must re-enroll by November 10 so their key is associated with x.com instead. X states that this is not a security breach, and authenticator apps remain unaffected. The company’s Safety account has communicated that accounts using security keys for two-factor authentication must re-enroll to retain access, via posts on X.