Xbox is experimenting with game streaming that includes advertisements. Amazon is integrating Luna into Prime Video. Both companies acknowledge that cloud gaming has not yet been successful.
TL;DR Xbox is testing cloud game streaming supported by ads, while Amazon is integrating Luna into Prime Video for all Prime members. Both companies are adjusting their strategies after experiencing low adoption rates in cloud gaming.
Microsoft and Amazon unveiled their new cloud gaming strategies on the same day, each recognizing that the sector hasn't connected with audiences as anticipated. Xbox will pilot an ad-supported game streaming option, allowing users in its Insider Program to stream games they already own for free, limited to one hour per session and featuring advertisements. Meanwhile, Amazon plans to incorporate Luna into Prime Video, adding a “Games” tab to complement Movies, TV Shows, and Sports for all Prime subscribers.
Xbox’s strategy takes inspiration from Netflix's model. Netflix's ad-supported tier gained millions of users by reducing the cost barrier, and Xbox is applying this principle to cloud gaming: if users are unwilling to pay for a subscription, perhaps they would watch ads to play games they already own. While the company hasn’t set up an ad-supported Game Pass tier, this trial is a step in that direction. Xbox CEO Asha Sharma, who took over from Phil Spencer in February, has reduced subscription prices, announced a next-gen console for 2027, and recently laid off 20% of the division's staff.
Amazon’s shift appears more straightforward: Luna lacked visibility, so the company is placing it in a more populated space. The service had “millions” of users in 14 countries but faced a recognition issue. Gaming head Jeff Gattis told CNBC that Amazon isn't aiming to compete with PlayStation, Xbox, or Steam. “Gamers are well-served, if not overserved,” he stated. Amazon is focusing on casual gamers who wish to try titles like Harry Potter or Tomb Raider without having to purchase a console. Google attempted a similar route with Stadia before shutting it down in 2023.
The core issue for cloud gaming continues to be latency. No amount of innovative business models can alter the physics of streaming interactive content over unreliable internet connections. After acknowledging that its previous approach to Search was ineffective, Google restructured it around AI, and both Xbox and Amazon are also recognizing the deficiencies in their original cloud gaming strategies. Users shifted to alternatives when Google made a drastic change, and Xbox risks facing a similar backlash if ads in game streaming provoke negative reactions like those that caused EA and Take-Two to eliminate in-game advertising due to player dissent.
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Xbox is experimenting with game streaming that includes advertisements. Amazon is integrating Luna into Prime Video. Both companies acknowledge that cloud gaming has not yet been successful.
Microsoft will experiment with ad-supported cloud gaming streaming. Amazon is integrating Luna into Prime Video. Both companies are exploring new strategies following years of limited user uptake.
