The postponement of Google's Gemini highlights a more significant issue: employee morale.
Google is falling behind in a competition it once dominated, and the issue may lie with its workforce. Six current and former DeepMind staff informed Axios that low morale is hindering the lab’s model releases, Axios reported.
The immediate issue is with Gemini 3.5 Pro, Google's most advanced model, which is reportedly several months late, as noted by Bloomberg. This week, Google did release a series of smaller, more affordable models, which received mixed feedback. Competitors took notice; Meta’s Alexandr Wang commented on X, “Gemini who?”
The timing is particularly painful, as expenses are increasing. Google exceeded earnings expectations on Wednesday, but its free cash flow went negative, largely due to AI investments. The company is projected to spend $190 billion this year.
Cloud revenue climbed by 82%, yet search revenue was lower than expected, raising concerns about whether the capital expenditures will yield returns.
A talent exodus
The latest developments in EU tech, insights from our founder Boris, and some questionable AI artwork can be found in our weekly newsletter. Subscribe for free! The more serious issue is the loss of talent. The competition for AI experts has impacted Google significantly, resulting in the departure of notable figures. Noam Shazeer, co-lead of Gemini, has joined OpenAI, while Nobel laureate John Jumper has moved to Anthropic. “We’re falling behind,” one employee told Axios, regarding the company's models compared to competitors.
One key issue that keeps resurfacing is an April agreement allowing the Pentagon to utilize Google’s technology. Several employees have said they resigned over this, and sources indicated it frequently comes up in exit interviews. Those against the deal described it as a “constant battle” leading to “emotional burnout.” Alex Turner, a former DeepMind scientist who left due to the military involvement, commented that CEO Demis Hassabis does not have the same level of engagement with his staff that Sam Altman and Dario Amodei do.
Google's response
Google refutes this negative portrayal. It contests the claim that morale is impacting its models or that mass resignations are occurring due to the Pentagon agreement. The company asserts that attrition among AI staff is lower than the previous year and that more than 90% of individuals offered AI positions accept them.
“We’re confident about this week’s Flash launches, our future plans, and the strong demand,” stated a spokesperson. CEO Hassabis also released an AI safety framework last week.
There is merit to claims from both perspectives. Leadership positions in AI can be unstable, and Google has previously been surpassed, notably by Anthropic's Mythos, and might be again by OpenAI. The new, lower-cost models address a significant market concern regarding pricing.
However, the essential point is clear. Google may manage to be surpassed in the rankings, but it cannot afford to lose its top talent or the patience of its investors.
Other articles
The postponement of Google's Gemini highlights a more significant issue: employee morale.
Insiders informed Axios that low morale, a disputed Pentagon agreement, and a talent drain are hindering Google's AI models, leading to negative cash flow. Google refutes these claims.
