Anthropic's Milan office has established partnerships with Generali, Pirelli, and Enel as its identified Italian clients.
Anthropic officially launched its sixth European office in Milan this week, coinciding with Pope Leo XIV’s AI encyclical, and has introduced a list of Italian enterprise partnerships. This marks the US AI lab’s sixth location in Europe, following those in London, Dublin, Paris, Zurich, and Munich.
The opening completes a strategic rollout initially reported a week prior but includes a notably detailed roster of Italian enterprise clients as well as a direct connection to the Pope’s Magnifica Humanitas encyclical.
The highlighted customer list enhances the significance of the announcement. The Italian financial services sector is represented by Generali Group and Unipol Group, while the life sciences are represented by Angelini Pharma and Bracco Group. The energy utility sector includes Enel Group, and Pirelli represents the automotive industry. Additionally, three Italian technology firms are included.
These are JAKALA, a Milan-based data and AI consultancy that has integrated Claude across over 3,000 seats; Satispay, a financial super-app with more than six million users in Italy, which has utilized Claude to shorten an 18-month roadmap to seven months; and Bending Spoons, a consumer-app company based in Milan, where the majority of code modifications are now collaboratively written with Claude Code.
This customer list demonstrates a broad engagement with the Italian industrial sector, a reach that most US AI labs have yet to achieve, with OpenAI lacking a presence in Milan. Google operates in Italy mainly through advertising sales and Cloud teams. Mistral is targeting Italian clients with its new Industrial Engineering offering but has not yet announced enterprise-specific deployments like Anthropic has.
The opening of the Milan office seems to mark the execution of a strategy for the Italian market that has been in development for several months. The connection to the Magnifica Humanitas encyclical adds a politically intriguing dimension. Anthropic co-founder Chris Olah attended the encyclical's presentation at the Vatican on May 25, where he advocated for involvement from “religious traditions, civil society, academia, and governments” to ensure positive outcomes for AI.
The announcement of the Milan office, made just two days after the encyclical, appears to position Anthropic as a leading AI lab eager to publicly collaborate with the Vatican's AI ethics framework, unlike the more cautious approach taken by other labs.
The comparison to Mistral is notable, as Mistral's CEO Arthur Mensch publicly disagreed with the encyclical’s notion to “disarm AI,” asserting that Europe cannot retreat from defense-related AI initiatives amid competitor developments. In contrast, Anthropic sent a co-founder to address the Vatican and is explicitly tying its Milan office launch to the encyclical.
The differing approaches of a French sovereign-AI leader and a US foundation-model lab are striking regarding the Vatican discourse, offering valuable context for understanding the emerging European AI commercial landscape.
Anthropic’s growth strategy in Europe is impressive, as the EMEA region is its fastest-growing area, with year-on-year revenue increasing nearly ninefold and large business accounts multiplying tenfold. The Italian customer list announced today aligns with this trend: Anthropic is rapidly securing European enterprise commitments, reducing reliance solely on the US market.
Liam Booth-Smith, the former chief of staff to UK Prime Minister Rishi Sunak, leads the regional initiative from London, while Thomas Remy is in charge of Southern Europe from Milan. However, the operational scale of the Milan office on its first day remains uncertain; Anthropic has not released information regarding headcount, office location, or hiring goals for this new site.
Chris Ciauri, the company’s international managing director, stated that the Milan presence will support “Italian enterprise, Italian research, and Italian culture through a safe AI transition.” This perspective, while wide-ranging and intentionally vague, contrasts with the specificity of the customer list.
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Anthropic's Milan office has established partnerships with Generali, Pirelli, and Enel as its identified Italian clients.
Anthropic has officially inaugurated its office in Milan, identifying Generali, Unipol, Pirelli, Enel, and other companies as its Italian business clients, and directly associating the opening with Pope Leo’s AI encyclical.