Are images and videos failing to load in Google Messages? A solution is coming soon.
Andy Boxall / Digital Trends
Google Messages is a fundamental app for any Android device, which is why it can be frustrating when it doesn't perform as expected. Recently, many users have reported various issues and sluggish performance. In response to these complaints, Google has announced that a fix is currently being deployed.
Many users have been facing a variety of problems while using Google Messages lately, particularly when trying to view photos and videos within the app. Frustrating RCS issues arise while loading attachments, leading to a considerable number of complaints. Users have observed that the app either slows down significantly or crashes completely; even when it remains operational, the media content still suffers. Some attachments fail to load entirely, others appear blurred, and many are non-interactive.
Google’s Monika Y, a community manager, addressed the situation and provided an update. Although the details are somewhat sparse, it appears Google is taking action.
Joe Maring / Digital Trends
“Our team has been actively addressing this, and we’ve recently released updates designed to enhance media reception performance significantly. We hope you will notice a clear improvement,” stated the Google representative. “However, we understand that issues can be complex, and we are dedicated to resolving them. Please continue to share your feedback with us.”
Monika also mentioned that Google is still seeking feedback to determine whether users are still encountering these issues following the updates.
According to The Verge, the fix is likely related to Google's systems, as there haven’t been any pending Android updates associated with it. Therefore, if you've been annoyed by Google Messages' media performance lately, it might be worth trying it again now—it could be functioning better.
Monica is a computing writer at Digital Trends, specializing in PC hardware. Since joining the team in 2021, Monica has contributed...
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