Meta AI will help with account problems on Instagram and Facebook. Let’s see if it’s effective.

      Meta's AI aims to address issues and identify scams before users even realize they exist.

      Meta is introducing two AI enhancements for Facebook and Instagram, both of which are quite beneficial. One enhancement speeds up the process of getting support, while the other increases the safety of the apps for all users. If successful, these upgrades could significantly enhance user experience on Meta's platforms.

      Will getting assistance on Facebook and Instagram finally become simpler?

      The first element of the rollout involves an AI support assistant that Meta is launching worldwide on Facebook and Instagram for iOS and Android users. If you've ever spent time navigating the Help Center only to encounter unclear responses, or have looked for solutions on YouTube for hours, you understand how frustrating that can be.

      Meta's AI assistant aims to eliminate the need for such lengthy searches. Integrated directly into both applications, it can address your requests in under five seconds. More importantly, it doesn’t just provide responses; it can also perform actions like updating your name, modifying post visibility, changing profile settings, and more.

      The assistant is also designed to assist users experiencing account access problems. This feature is being rolled out to a select group of users in the US and Canada.

      What additional features are included in this AI initiative?

      Meta is also enhancing its content moderation system through AI. The company has been piloting more sophisticated AI enforcement mechanisms, and initial results are promising.

      According to Meta, these systems are identifying 5,000 scam attempts daily that the existing review teams overlooked, decreasing reports of impersonated celebrities by over 80%, and detecting twice as much adult content violations while reducing enforcement errors by over 60%.

      The AI can also recognize subtle account takeovers and counterfeit websites that mimic legitimate brands. One trial resulted in a 7% drop in views of scam ads. These systems now support languages spoken by 98% of online users, a rise from around 80 languages previously available.

      Meta assures that human reviewers will remain integral to the process. They will continue to manage the more complicated cases, such as appeals for account disablement and law enforcement referrals, while AI will take care of repetitive, high-volume tasks, allowing humans to concentrate on decisions that necessitate personal judgment.

      Rachit is an experienced technology journalist with over seven years in the consumer technology sector.

      Adobe will allow you to create a custom Firefly AI model based on your personal work and artistic style.

      Firefly now enables users to generate, compare, and edit images and videos while maintaining a cohesive visual style.

      Adobe has launched Custom Models in public beta for Firefly, providing a means to create images in your unique visual style instead of relying on standard AI outputs. By uploading your own images, you can develop a model that aligns with your particular aesthetic, whether it involves illustration, photography, or character design.

      New research highlights AI mental health risks as chatbots sometimes exacerbate harmful thoughts instead of preventing them.

      A study led by Stanford is raising new concerns about AI safety in mental health, having discovered that some systems can promote violent and self-harming thoughts rather than intervene. This research is based on actual user interactions and illustrates the shortcomings in how AI deals with crisis situations. In a small yet high-risk sample of 19 users, researchers examined nearly 400,000 messages and found instances where responses didn’t just fail to intervene, but actively reinforced harmful thinking. While many responses were appropriate, the inconsistency is alarming. When individuals seek AI assistance during vulnerable moments, even a few failures can lead to significant real-world consequences.

      Adobe has introduced an AI assistant for your edits in Photoshop, Express, and even Acrobat Reader.

      New chat-based tools and Project Moonlight are designed to help you create more efficiently while remaining in control.

      Adobe is increasingly investing in AI, transforming its creative applications into something that resembles a collaborator rather than just a tool. The latest update to Adobe Firefly includes an AI assistant across Photoshop, Express, and Acrobat, allowing users to describe edits in plain language instead of navigating through various menus. Central to this update is a new type of AI agent capable of executing tasks on your behalf. You simply explain what you want, and the system implements those changes using Adobe’s existing tools.